Tilido Ebino Women's Slip-Resistant Shoe

Shipping Policy

Complimentary Expedited Shipping
We're committed to getting your order to you swiftly. We endeavor to process and dispatch most orders within 24 hours.

• Enjoy FREE expedited shipping for orders over $75.00. Estimated delivery within 2-5 business days.

Order Tracking:
Stay informed! Once your order ships, we’ll send a tracking number to your email.

Multiple Shipments:
To expedite delivery, your order might be sent from multiple locations or in separate packages.

Volume Purchases:
When seeking volume discounts, we’ll provide a precise shipping estimate within your quote.

Backorders:
Should an item be on backorder, rest assured we’ll ship it immediately upon availability – with no added shipping cost.

International Shipping:
At this time, we only ship within the U.S. We apologize for any inconvenience this may cause.

Holiday Notices:
Shipments may face delays during holidays due to our warehouse schedule. For specific closure dates or more details, feel free to reach out to our customer relations team via email or call us at 407-985-3527 (Mon-Fri, 10AM - 6PM CT).

Returns and Refunds:

Hassle-Free Process:
We believe in the quality of our products and your satisfaction. Should you be less than fully satisfied with your purchase, we make the return and refund process easy and cost-free.

Steps to Return:

1. Initiate: Contact our customer service team to start the return process.
2. Pack: Safely pack the items in their original packaging.
3. Ship: Use the prepaid return label we provide to ship back the items.
4. Refund: Once we receive and inspect the items, we’ll process your refund promptly.

Our Commitment:
Your trust is important to us. Our returns and refunds are not just simple, but entirely free. No hidden charges, no extra fees. Because your satisfaction is our top priority.